Common questions

Frequently Asked Questions

Find answers about Window Blinds, Roller Shades and Window Film in one place. Start with the product below, open a category, then choose the question you need.

01 · Product questions

Window Blinds

Questions about Designs By Spirit™ custom printed horizontal blinds and the Blind Studio.

Product & Studio
What are Designs By Spirit™ custom printed window blinds?

Designs By Spirit™ are translucent 2" horizontal window blinds designed to offer virtually infinite selection capability. From customer uploaded photos and files, to our DBS stock selections and text to image AI generation.

When the slats are closed, the design maintains a continuous appearance. When more than one Designs By Spirit™ is installed as a panorama, the entire design flows smoothly from one window to the next.

What is Design A View Studio™?

The Studio is designed for customizing selections to compliment single windows up to eight window panorama views.

Customers can upload their own photos/files, choose from DBS stock selections, or simply type in what they'd like to view and the Studio expands or reimagines their selection preference to create a customized view in less than a minute.

Customers can also choose from a variety of styles and colorization options, add elements, text and preview their selection in their own windows with our AR options.

Can I use my own photo or artwork?

Yes. Once you've entered the number of windows you'd like to view, your window as well as space between window measurements, Design A View Studio™ will automatically expand or even reimage your photo/file to compliment your own windows.

You can even add elements, choose styles, custom colorize, add text and then preview your design in your own windows with our AR options.

How does the image look from outside?

The exact appearance varies with the design, lighting, viewing distance, window construction, surroundings and time of day. However, with our custom text options you can reverse the text for exterior reading and also reverse the design with our AR options.

Installation & Professional Support
Does Designs By Spirit™ certify installers?

No. However, the Installation Help page links to independent third-party directories. Customers should verify an installer's experience, insurance, qualifications, pricing and compatibility with the specific project.

How will professional access work?

Approved dealers and design professionals will use a separate secured Professional Network portal. The public website will connect to that portal without storing dealer records, private pricing, quotes, orders or administrative controls.

02 · Product questions

Roller Shades

Current answers for the Printed Shade Studio, including fabric, operation, hardware, measuring, artwork, preview, and clearly identified items that are still being finalized.

Fabrics, Light & Appearance
What are Designs By Spirit™ printed roller shades?

Printed roller shades turn a photograph, artwork, color, text, or an original idea into one continuous fabric design. The Studio can coordinate the artwork across one shade or a measured group of up to eight shades.

What fabric choices are planned for printed roller shades?

All available fabric categories are printable. The initial customer-facing choices are Light Filtering / Translucent, Solar Screen, and Blackout.

The exact Designs By Spirit launch fabrics, base colors, and Solar Screen openness selections are still being finalized, so the Studio presents the light-control category without overwhelming customers with a full material catalog.

What is the difference between Light Filtering, Solar Screen, and Blackout?

Light Filtering / Translucent softens daylight and provides privacy while allowing light into the room. Solar Screen helps reduce glare while preserving some outward view. Blackout is intended for maximum privacy and room darkening.

The Studio previews these differences for comparison. Final appearance is confirmed with the selected physical material.

Which fabric is a good starting point for printed artwork?

Light Filtering / Translucent is a versatile starting point for many photographs and decorative designs because it can create a bright, softly illuminated appearance. Solar Screen or Blackout may be preferable when outward visibility, glare reduction, privacy, or room darkening is the stronger priority.

Will I be able to see outside through a printed roller shade?

That depends on the fabric. Solar Screen is designed to preserve some outward visibility, while Light Filtering and Blackout are not intended to provide a clear direct view through the shade.

Printing, openness, daylight, interior lighting, tint, and screens can all affect the finished view.

What will the printed shade look like from outside?

Exterior appearance depends on the selected fabric and lighting. Solar Screen can retain some visibility and a softened reverse image, Light Filtering generally shows a lighter and less saturated reverse appearance, and Blackout should show very little of the printed artwork from the reverse side.

The Studio Exterior view is a visual guide rather than a guarantee of exact color or nighttime appearance.

Will the printed colors look exactly like they do on my screen?

Not exactly. A screen is backlit, while the finished artwork is printed on fabric and viewed under real window and room light. Fabric texture, daylight, room lighting, tint, and screens can affect color and contrast.

Clear glass gives the truest color appearance. The approved proof and selected physical material govern production.

Can white be printed on colored fabric?

White ink is available. It can create a true printed white on colored fabric and can also be used beneath color to improve vibrancy when the production design calls for it.

Customers do not need to create a special white-ink channel in the Studio; that requirement is reviewed during artwork preparation.

Is Soft Frost a roller shade fabric?

No. Soft Frost is a printed visual treatment in the artwork, similar to a solid color or gradient. It does not change the actual fabric's light-filtering, openness, or blackout performance.

Measurements, Mounting & Operation
How accurately should I measure for roller shades?

Enter every window width and height to the nearest 1/8 inch. For an inside mount, record the usable depth and any handles, locks, trim, screens, or other obstructions. For multiple shades, enter every space in the same left-to-right order as the windows.

Do not subtract for hardware or fabric deductions. Final production deductions and clearances are applied after the product configuration is reviewed.

What is the difference between an inside mount and an outside mount?

An inside mount places the shade within the window opening. An outside mount places the shade above or around the opening and can provide additional overlap.

The Studio shows both options visually, while final recess, overlap, and bracket clearance are confirmed before ordering.

What size shades can I plan in the Studio?

The current customer-facing planning range remains approximately 18 to 95 inches in width and height. This conservative limit will remain in place until the exact launch fabrics, tubes, operators, and top treatments are finalized.

A final product review may reduce the available size for a particular combination.

Can I choose manual or motorized operation?

Yes. The current Studio offers Manual continuous-loop chain operation and a Rechargeable Battery Motor.

Final motor compatibility, charging access, hardware, and size limits are confirmed before ordering.

Hardware & Multi-Shade Murals
What top treatments are currently represented?

The current Studio offers an Exposed Roller or a 4-inch Fascia. The exposed option keeps the fabric-wrapped roller visible, while the fascia conceals the roller and mounting hardware behind a square metal face.

When 4-inch Fascia is selected, the current finish choices are White, Black, Bronze, Vanilla, and Silver/Gray.

Can several roller shades form one continuous mural?

Yes. One continuous artwork can extend across several measured shades instead of restarting at each window. The Studio supports arrangements from one to eight shades.

Every shade width and every distance between adjacent shades must be supplied. Multi-shade mural projects receive a final project review and quotation before production.

How are the physical gaps between shades handled?

The Studio includes the measured spaces between windows so the composition continues in the correct order. The exact visible fabric and hardware gaps depend on whether shades are separate, share a roller, or use coupled hardware.

Final physical gaps are confirmed during product review and should not be guessed or manually removed from the artwork.

Artwork, Printing & Text
What kinds of artwork can I use?

You can begin with DBS Panoramas, DBS Inspirations, your own uploaded image, Create with AI, or Solid Colors. Solid Colors also includes custom colors, gradients, and Soft Frost.

What image files can I upload?

The current Roller Shade Studio accepts JPG, PNG, and WebP files up to 25 MB. Use the highest-resolution practical source and review faces, lettering, and fine details carefully after any AI generation or expansion.

What artwork quality is required for production?

Raster artwork should provide a minimum of 150 DPI at the final production size. Vector or otherwise scalable artwork is preferred when available because it can be enlarged without losing detail.

The production color mode is CMYK. The Studio preview remains a design tool and is not itself the final production file.

Do I need to add bleed or extra artwork myself?

No. Position the design you want to see on the finished shade. Final full-bleed width, top leader, bottom allowance, and other production extensions are prepared and confirmed during proofing.

Those allowances remain configurable until the launch production workflow is finalized.

What do the AI creation choices do?

Match Original Closely keeps a DBS Inspiration recognizable while extending it to the measured arrangement. Creative Interpretation allows more freedom. For uploaded images, Generate New Image creates a new panoramic interpretation, while Expand & Create builds compatible scenery around the original reference.

AI can alter faces, hands, lettering, and fine details, so always review the completed artwork carefully.

Can I add text that reads correctly from outside?

Yes. You can add up to six independent text blocks with their own wording, font, color, size, position, bold setting, and contrast outline. Reverse for Exterior Reading mirrors an individual text block when the outside-facing message is the priority.

Room Preview, AR & Proofing
Do Room Colors or Room Brightness change my printed artwork?

No. They are visualization tools only. Room Colors help compare the design with different wall and trim colors, while Room Brightness helps compare lighting and fabric behavior. Neither setting recolors the production artwork.

How accurate is the Roller Shade AR preview?

AR is a visual placement tool. You can use a sample room, upload a room photo, or use a live camera view; place the design with four corners; compare Interior and Exterior views; and raise or lower the shade.

AR does not detect or certify the real window dimensions and should not be used to verify fit or installation measurements.

Can I save my roller shade design?

Yes. My Designs saves multiple editable Roller Shade selections in the current browser and device. You can reopen, rename, duplicate, delete, update, or save a new version.

Clearing browser storage can remove these local designs.

Will I receive a proof before production?

Yes. The planned workflow includes a final design and product review covering measurements, window sequence, spaces, crop, fabric, operation, mount, top treatment, fascia color, text, and viewing direction before the production proof is approved.

Ordering, Shipping, Installation & Care
Can I order printed roller shades from the Studio today?

Not yet. The Printed Shade Studio currently supports design, room visualization, AR placement, downloads, and on-device saved designs. Ordering and pricing will be introduced after the launch assortment and production workflow are finalized.

How long will production and shipping take?

A final customer delivery estimate has not yet been published. Timing will include artwork and proof approval, production review, manufacturing, shade size and quantity, freight method, and destination.

What warranty and care instructions will apply?

Final warranty and care information will be published after the launch fabrics, hardware, motor, and printed-material terms are confirmed. Designs By Spirit will not publish a generic cleaning method or warranty period that may be wrong for the selected material.

03 · Product questions

Window Film

Questions about custom printed film, measuring, opacity, installation, care and warranty.

Ordering & Delivery
Is shipping and handling included with my window film order?

Yes. Window film orders include free shipping and handling within the U.S. Your checkout shows shipping and handling as Free ($0.00).

The separately listed $50 file-preparation fee is for preparing your custom artwork for production. It is separate from shipping and handling. Applicable sales tax is shown before payment.

How long will it take to receive my window film?

Please allow 2 to 3 weeks for delivery after payment is completed and your final electronic proof is approved, unless a different estimate is disclosed before payment. This estimate includes production and shipping transit time.

Material, Appearance & Privacy
What is Designs By Spirit™ custom window film?

Designs By Spirit™ custom window film is produced on premium 2 mil optically clear polyester film with a scratch-resistant surface coating and a permanent optically clear acrylic adhesive. The adhesive contains UV-blocking additives designed to help protect the printed image.

What does "2 mil" mean?

2 mil refers to the thickness of the polyester film itself—approximately 0.002 inch. The result is a thin professional window covering that applies directly to the glass without significantly changing the profile of the window.

What is triple-pass printing?

Our triple-pass printing process uses three printed layers—color, white and color—to create a richer, more vibrant image with strong color density that can be viewed from both sides of the glass.

Will my design be visible from both inside and outside?

Yes. Triple-pass printing is designed to create a full-color appearance that can be enjoyed from both sides of the glass. Text and other directional artwork should be reviewed carefully because orientation changes when the design is viewed from the opposite side.

What does opacity mean?

Opacity determines how much you can see through your finished window film. Lower opacity allows more natural light and visibility through the window, while higher opacity provides greater visual separation and privacy.

Opacity also affects the way sunlight, color and the printed design interact. Because it has an important effect on the finished appearance, Designs By Spirit™ asks you to choose an opacity when creating your window film.

Is Designs By Spirit™ window film a blackout film?

No. Designs By Spirit™ custom window film is intended to combine printed imagery, natural light and varying levels of privacy. It should not be considered a blackout window covering unless a specific product configuration is expressly designated for that purpose.

Measuring & Installation
Where should the film be installed?

Our standard window film is intended for installation on smooth, flat, vertical interior glass surfaces unless otherwise specified.

Can the film be installed outdoors?

Our standard Designs By Spirit™ window film offering is intended for interior application. Exterior installations may require a different film or production specification and should not be assumed to be covered by the standard product warranty.

How do I measure my window?

Measure the actual visible glass area inside the window frame rather than the outside dimensions of the frame itself. For windows containing multiple panes, measure each individual glass section.

The Designs By Spirit™ Studio can create a design for a single pane or coordinate a design across multiple adjoining windows while maintaining the measurements of each section.

Is the window film permanent?

Designs By Spirit™ window film is considered semi-permanent. It is designed to remain securely installed for long-term use but may be removed and replaced when you wish to update your décor or design.

Is professional installation recommended?

Yes. Designs By Spirit™ recommends professional installation, particularly for large windows, photographic designs and multi-window arrangements. Window film installation requires careful cleaning, positioning, trimming and squeegeeing to achieve the best finished appearance.

How is Designs By Spirit™ window film installed?

Designs By Spirit™ window film uses a wet-application installation method. The glass should first be cleaned extremely thoroughly because proper glass preparation is one of the most important steps in achieving a professional installation.

A typical application solution consists of approximately 32 ounces of warm distilled water with approximately three drops of mild dishwashing liquid. The glass and adhesive side of the film are lightly wetted so the film can be positioned, then a soft squeegee is worked from the center outward to remove application fluid and trapped air. Excess film is carefully trimmed and the edges are dried.

Are there special precautions when installing printed window film?

Yes. Application fluid should not be allowed to remain unnecessarily on the printed surface. If moisture reaches the printed side during installation, it should be gently removed with a soft squeegee as soon as reasonably possible. Avoid aggressive scraping or abrasive tools on the printed surface.

Is there a minimum temperature for installation?

The film should generally be installed at an application temperature of approximately 40°F or higher.

Will there be bubbles or cloudiness after installation?

Small moisture pockets or a slightly cloudy appearance can sometimes be visible immediately following installation. This does not necessarily indicate an installation problem. Moisture remaining between the glass and film gradually evaporates as the installation cures.

Depending on temperature and environmental conditions, complete dry-out may take up to approximately 30 days.

Care, Warranty & UV Information
When can I clean my window film after installation?

Allow approximately 30 days after installation before cleaning the film. This gives the adhesive sufficient time to cure.

How should I clean Designs By Spirit™ window film?

Use a soft, clean cloth with a mild solution of dishwashing soap and water. For the greatest protection of the printed surface, apply the cleaning solution to the cloth rather than spraying it directly onto the window film. Gently wipe the surface and dry it with another soft, clean cloth.

Can I use ordinary glass cleaner such as Windex?

No. Avoid Windex, ammonia-based window cleaners, harsh chemicals and aggressive cleaning products. These products may affect the printed surface or attack the adhesive around the edges of the film, potentially contributing to lifting or delamination.

Can I use a scrubber or abrasive sponge?

No. Do not use abrasive sponges, scouring pads, bristle brushes, razor blades or other abrasive materials on the installed film. Use only soft, clean materials when washing or drying the surface.

How long is the warranty on Designs By Spirit™ 2 mil triple-pass window film?

Our 2 mil triple-pass window film carries a five-year limited material warranty from the date of printing when properly applied to a flat, vertical interior glass surface and maintained according to the recommended care instructions. Complete warranty terms, limitations and exclusions apply.

What types of material problems may be covered by the warranty?

Subject to the complete warranty terms, covered material failures may include adhesive failure, bubbling, cracking, delamination and discoloration.

What may not be covered by the window film warranty?

Warranty exclusions may include improper installation, third-party installation workmanship, improper cleaning or maintenance, misuse, abuse, neglect, improper storage or handling, vandalism, glass breakage and physical damage.

The limited material warranty does not cover ink-performance failures such as fading, ink cracking, peeling, scratching or other ink-related issues. Please refer to the complete Designs By Spirit™ Window Film Warranty for specific coverage, limitations and remedies.

Does Designs By Spirit™ window film provide UV protection?

The film adhesive contains UV-blocking additives intended to help increase the lifespan of the printed image. Designs By Spirit™ window film should not be represented as a dedicated UV-protection or solar-control product unless a specific UV-rejection rating is provided for that application.

Panoramas & Studio Preview
Can Designs By Spirit™ window film be used across multiple windows?

Yes. The Designs By Spirit™ Studio allows a single image or design to extend across multiple adjoining windows, creating a continuous panoramic appearance while respecting the individual measurements of each glass section.

Can I create and preview my own window film design?

Yes. You can choose from Designs By Spirit™ Inspirations, upload your own image, or create an original design using available Studio tools. The Designs By Spirit™ Studio also provides digital and augmented-reality preview options so you can visualize the design in your own windows before production.

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